Cancellations

If I had something come up and can no longer host my event or attend my class can I get a refund?

Cancellation of your attendance at a class can be done via email or phone 48 hours prior to the event.  With 48 hours prior notice, you will receive a full refund, or you can reschedule your place at another class on our calendar.  If a class is hosted by an outside venue you must contact the venue in regards to their refund policy.

If something comes up unexpectedly within 24 hours notice, please call us at 317-759-4278 to inform us. You will be able to reschedule your place at another class on our calendar.

Cancellations with less than 48 hours notice will result in loss of your payment or forfeiture of your voucher.

For private party cancellations please see the party agreement for details.

Classes

Can A Painter Under 18 Years Attend Adult Classes?

Our adult classes for students 18 years of age and up. Most classes are at our Carmel studio but you can find some at local bars and restaurants around Indy. Some of these offsite classes will allow us to invite our students under 18 years of age. Please see the event for details or email us at info@paint-cellar.com to confirm.

Is the cost of materials included in the price of the class?

Unless otherwise specified,  all materials are included.

May I attend a children’s class with my son or daughter?

Of course you can!

Payment

For private parties, can my guests pay for their seat individually?

Yes absolutely.  Please ask our event coordinator for details.

What forms of payment are accepted?

Both cash and all major credit cards are accepted.

Policies

Photo Release

The Paint Cellar may take photographs to be used for promotional purposes including sharing on social media. If you do not wish to be included in photographs, please let your instructor know at the time you check-in for your class that you do not wish to be included in the photos that are taken during that class. We cannot guarantee that you will not appear in these photos once they are published if you do not let us know prior to your event.

Private Parties

For private parties, can my guests pay for their seat individually?

Yes absolutely.  Please ask our event coordinator for details.

Refunds

If I had something come up and can no longer host my event or attend my class can I get a refund?

Cancellation of your attendance at a class can be done via email or phone 48 hours prior to the event.  With 48 hours prior notice, you will receive a full refund, or you can reschedule your place at another class on our calendar.  If a class is hosted by an outside venue you must contact the venue in regards to their refund policy.

If something comes up unexpectedly within 24 hours notice, please call us at 317-759-4278 to inform us. You will be able to reschedule your place at another class on our calendar.

Cancellations with less than 48 hours notice will result in loss of your payment or forfeiture of your voucher.

For private party cancellations please see the party agreement for details.

Supplies

Is the cost of materials included in the price of the class?

Unless otherwise specified,  all materials are included.